Your Security is Our Priority
At GigsRabbit, we're committed to creating a safe and trustworthy environment for all users. Our comprehensive security measures and policies ensure that you can work with confidence.
How We Protect You
🔐 Secure Payment System
All transactions are processed through our secure escrow system:
- PCI DSS compliant payment processing
- 256-bit SSL encryption for all transactions
- Funds held securely until work is approved
- Protected refund process with clear policies
✅ Identity Verification
Multi-level verification system for enhanced trust:
- Email and phone number verification
- Optional ID verification for premium badge
- Business verification for companies
- Skills assessment and certification
🛡️ Fraud Prevention
Advanced systems to detect and prevent fraudulent activity:
- AI-powered fraud detection algorithms
- 24/7 transaction monitoring
- Suspicious activity alerts
- Manual review of high-risk transactions
👮 Content Moderation
Ensuring appropriate and professional content:
- Automated content filtering
- Manual review of reported content
- Strict guidelines enforcement
- Swift action on violations
User Safety Guidelines
⚠️ Important Safety Tips
- Never share your password or account credentials
- Always communicate through our platform messaging system
- Be cautious of requests to work outside the platform
- Report suspicious behavior immediately
- Verify project details before starting work
Privacy Protection
Your privacy matters to us:
- GDPR and CCPA compliant data handling
- Encrypted storage of personal information
- No selling of user data to third parties
- Transparent data usage policies
- Right to data deletion upon request
Report a Problem
If you encounter any safety or security issues:
Report User: Use the "Report" button on any user profile
Report Content: Flag inappropriate gigs or projects
Security Issues: Email security@gigsrabbit.com
Emergency: Call our hotline: +1 (555) 911-SAFE
Trust Badges
Look for these badges to identify trusted users:
✅ Verified Email - Email address confirmed
📱 Phone Verified - Phone number confirmed
🆔 ID Verified - Government ID verified
🏆 Top Rated - Consistently high ratings
🌟 Pro Seller - Professional seller status